The current online communication ecosystem is characterized by a number of very dominant Big Tech platforms and a tracking-based advertising industry that have their own agenda. This makes it harder for citizens, activists and civil society organizations to make their voices heard, hold authorities accountable and develop bold ideas. Freedom of communication is therefore under pressure, also in the Netherlands.
Research by PILP and Bits of Freedom in which they conducted interviews with activists and civil society organizations shows, among other things, that:
- The right to privacy is violated by Big Tech platforms. Data of users is illegally collected and traded.
- The dominant market position of Big Tech companies ensures that people have few or no alternatives to switch to.
- There is a lot of hate on online platforms. Activists and civil society organizations experience a lot of discrimination, sexism and harassment (“hatespeech”).
- Certain content is unfairly removed by algorithms and/or human moderators. Accounts are unfairly made untraceable or invisible and sometimes even blocked.
- Civil society should be able to stand up for their cause without the government and/or companies (in advance) watching and without becoming victims of sexism, transphobia, Islamophobia, racism or other forms of discrimination.
The Internet can and should contribute to a more just society. It can make access to public debate more accessible to many and thereby strengthen democracy. To achieve this potential, freedom of communication is essential. By standing up for this, people can protect themselves from the threats and violations of Big Tech and ensure that the emancipatory potential of the Internet can be fully exploited.
Based on the aforementioned research, Bits of Freedom has created a Factsheet summarizing the experiences of civil society organizations and activists with big platforms. Bits of Freedom also created a Podcast explaining this project and how new rules from the European Union can help civil society use Big Tech, rather than Big Tech using civil society.
PILP wrote a report explaining the outcomes of the sessions and exploring legal action.